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Chapter ideas

ideas  Training - first day - Icebreaker - assessment/exam - military training - uniform - lots of passwords, user names and systems - people asking stupid questions, taking up time, I wanna go home.   Audit - listening back to a call. failed audit - need to say ' any other concerns all us back' not' any other help call us back'  Suicidal teen - staying on phone  Dog 

Notes

I'm alone and feel faint - cat 3 6 hour wait  what should i do if i pass out?  Call us back when you wake up I cant believe you've just said that,  I cannot believe you just said that. Unfortunately its not a life threating emergency we're not going to be sending an emergency ambulance Oh okay. I don't know why i bothered. When he broke his back 6 months ago do you know how long we were wait? No 20 hours, then we were waiting 5 hours in the ambulance at the hospital, the service is terrible  I know. its shocking innit  Signing a birthday card - dont know who's birthday it is.  Nar, Im so fucking sick of this, I'm ringing cuz my mental health is fucked, im gonna smash my flat up. I rang up that fucking helpline and she made it all about her, just cuz it seemed like i was shouting, it seems like that but when men get fucked over by everyone they get annoyed, its Fucking universal credit who's done this  just telling me get a Job, get a job I cant get a j...

Is the Patient Breathing?

  Is The Patient Breathing? Chapter: 1 Ambulance service, is the patient breathing? Is the first question asked when you call through to the ambulance service. Most of the time people say yes, then the next question I ask is, is the patient awake? Then you say Okay, tell me exactly what happened, and the caller normally goes on some big rant. This call an old woman chatters and sounds out of breath goes on about how her 97 year old farther has recently come out of hospital for a chest infection, and was feeling a little dizzy when having breakfast but it cleared up around 9am, then he went to the shops because he always does his shopping on Wednesday and when he got back he was having his dinner but needed the toilet so he went and on his way there he fell, I've just come over because I always come around and see Dad on Wednesday afternoons but I just found him on the floor and I cant get him up can we have a ambulance. I'm paying as little attention as possible, but I wonder w...